FAQ

Account

You can delete your account on our account page.

If you are currently subscribed to Home Assistant Cloud, you will need to cancel your plan before you can remove your account. You can do this on the account page too. Removing your account while there is still time left on your subscription will not delete your account immediately. Instead it will be scheduled to be deleted once your subscription expires.
You can delete your payment method on our account page. Your payment method will be used from following monthly payments onward.

Payments

We are currently accepting credit cards and PayPal in USD. We’re planning to extend support for other currencies in the future.
No. Projecting the lifetime cost of administering a cloud service and adding/maintaining functionality seems a bit unreasonable.
We are planning to add this in the future.
You will lose access if you did not enter a payment method by the time that your trial expires.
We don’t support cards secured with 3D Secure yet. We’re working on this.

Nabu Casa

We make sure that as much processing as possible is done locally inside Home Assistant. The Alexa skill source code is here and the Google Assistant source code is here. The cloud message handler in Home Assistant is here. Our account page and relayer are not open source.
No, we don’t. We will only exchange messages between your Home Assistant instance and the Google and Amazon voice assistants. The source code that handles incoming message from the cloud is here